Tag: Thinking Outloud
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RealTalk|The Customer Service Experience Then and Now
More calls. More patients. Less time. And somehow, we’re still supposed to give everyone a great experience in five minutes or less. 👀 This morning, I found myself thinking about how customer service has changed—and what happens to the human connection when everybody is watching the clock. Sometimes, a few extra minutes are exactly what…
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ATasteOfFlava|A New Day is Around The Corner
My blogging schedule has been a little all over the place lately—and trust me, I had to give myself permission to be okay with that. 👀 Between arthritis pain, working, and preparing for surgery, my mind has been busy! But there’s excitement underneath it all: if everything goes as planned, my first new hip arrives…
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RealTalk| Iron or Wrinkle
The outfit is cute… but those wrinkles! 🤣👀 A conversation with my younger coworkers had me wondering: Who uses an iron in 2026? I’m still an iron-and-ironing-board kind of woman, but apparently everybody didn’t get that memo. 😱🤣 Tonight’s Monday Real Talk: Are you pressing, steaming, or wearing those wrinkles with confidence? Tell the truth!…
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Evening A Taste of Flava| My Monday
Who needs television when there’s a whole neighborhood outside my window? 🤣🐦⬛ From a mystery bird with a peach-colored belly to Musty hogging the fresh air while Ghini squeezes in beside him… my tower had plenty of entertainment today. Tonight’s A Taste of Flava is about the little things that make us stop, smile, and…
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Evening A Taste of Flava| 💚💙 Go Seahawks 💙💚
My usual 11 a.m. post has become an evening visit—and I’m learning to give myself some grace. 🌻 After a challenging day on the phones, my bird friends brought me smiles, and clocking out brought a whole lot of relief! 🤣 Now it’s dinner, my couch, and Seahawks football. 💙💚 Join me for an Evening…
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RealTalk|Setting Boundaries
I explained what I could do. I stayed respectful. And they kept pushing. We talk about setting boundaries—but what happens when someone won’t respect the boundary you’ve already set? At work, at home, or in a friendship, being caring doesn’t make our limits negotiable. Thursday Real Talk: “I’ve Set the Boundary. Now I Need You…
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Evening A Taste of Flava| Today Was A Busy Day
Back-to-back phone calls, a calmer spirit, and Pretty Boy teasing me with his three-second visits. 🤣💙 Just when I spotted that stylish blue Mohawk—away he went! Today brought confirmation of my physical therapy, a little relief, and beautiful sunshine. I’m grateful for the progress and the little moments that made me smile. Join me for…
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ATasteOfFlava|Are We On The Same Page
I’m sending the paperwork, asking the questions, and trying to stay on top of everything. So why do I still feel unsure about where things stand? Two weeks before surgery, I’m feeling the weight of being the patient. Today’s A Taste of Flava is about uncertainty, communication, and trying to trust the process when you’re…
